End-to-end CRM. One Account.

Each Opportunity carries its deal currency. Roll-up to manager / region / CRO converts to reporting currency at the day's FX rate. Forecast submissions can be in deal currency or reporting; the consolidated CRO view always shows reporting. FX gain/loss on close is a separate accounting concern handled by AR. The pipeline view stays clean.

Median 8 minutes for standard-tier discounts (Sales Manager approval) when the Quote Approval Agent drafts the rationale, surfaces 3 comparable deals, and shows resulting margin (not just discount). Compare to the 2-3 day round-trip in spreadsheet-driven approval flows. Above-policy escalations to CRO/CFO depend on their own SLA. Auto-approved (below floor) closes in seconds.

Renewal.Owner defaults per Contract: original Rep or AccountOwner (typically the CSM by then). The Renewals Agent works the queue: chases stalled renewals past SLA, escalates at-risk accounts (silent customer, ticket trend up, NPS down) to the CSM + Sales Manager, surfaces upsell on usage signals. The rep keeps read-only visibility on renewals they originated but no longer own.

Each ClosedWon Opportunity auto-generates a Commission row per Earner using their CommissionPlan. Accelerators kick in above quota brackets, e.g. 1.0× on first 80% of quota, 1.5× to 100%, 2.0× over. Monthly statement rolls accruals up; Sales Ops resolves disputes (verifies CloseDate, plan-rate, opp-amount), applies adjustments, and marks Paid; payroll integration fires the payout. Disputes get a one-line summary from the Commission Statement Agent before they hit Sales Ops.

Routing rules: territory match named-account match round-robin campaign-specific override. The Lead Scoring Agent re-scores on every signal (form, page, email, meeting) and re-runs routing if the score crosses a threshold. Per-rep capacity caps prevent pile-up on one inbox. When a rep is at capacity, new leads queue at the manager level instead. SDRs can be the routing target with Reps as the qualified-handoff.

A CDP usually pulls customer data from multiple sources into a separate database for marketing/analytics. Customer 360 here is the unified view *inside* the operational system: the same record Sales, Support, Finance all act on, with field-level scoping. No separate database to sync; the Account record is the system of record. Sales sees pipeline + activities; CSM sees health + tickets; Finance sees AR + invoices; everyone sees the same identity.

The Territory Realignment Agent proposes Account reassignments with per-rep load impact: quota balanced, named-account boundaries respected. On Sales Ops sign-off, executes atomically: pipeline transitions to the new owner cleanly, commission credit splits fairly across the boundary (configurable: pre-realignment closes credit to original; in-flight per stage; post-realignment to new owner), and the audit trail captures every reassignment. Forecast submission pauses for that quarter on impacted reps with the agent flagging 'in realignment' instead of marking as low-confidence.

The typical six-tool stack, CRM, marketing automation, sales engagement, e-sign, commissions, customer success, is six data models and six integration tax bills. ERP•AI CRM composes pipeline, CPQ, contracts, renewals, commissions, customer 360 on one Account record. AI agents in the data layer, not bolt-on chat, close the loop without integrations. Multi-currency, multi-territory, multi-jurisdiction are included; you don't pay extra to roll up. Open API for the rest.